DEGAUS TECHNOLOGIES LTD (trading as “Degaus”) (“Degaus,” “we,” “our,” or “us”) operates the website Degaus.com (the “Website”), and provides its customers with the computer platform “Degaus Platform” (the “Platform”) and other services and functions, as specified in the Degaus Terms and Conditions (the “Services”). DEGAUS TECHNOLOGIES LTD is a company registered in England and Wales (Company No. 16769117) with registered office at 81 Palace Court, London, England, W2 4JE.
Degaus is committed to transparency in the processing of information. This Privacy Policy describes how we handle your personal data. “Personal data” means any information that is directly linked or can be linked to you. Capitalised terms not otherwise defined in this Privacy Policy have the meaning given in the Degaus Terms and Conditions.
When the Privacy Policy applies
This Privacy Policy applies where Degaus acts as a data controller of your personal data. This includes when we collect information from and about visitors to our Website, job candidates, prospective users and customers, and users of the Platform (collectively, “you”).
When the Privacy Policy does not apply
You may collect and manage personal data when using the Platform or other Services. In such cases, Degaus acts as a data processor, not a data controller, of personal data that we process under your instructions and on your behalf. For clarity, this Privacy Policy does not apply where Degaus processes personal data as a data processor. We are not responsible for your privacy or data security practices. You represent and warrant that you have all necessary rights, consents, or other legal basis for processing such personal data and for instructing us to process it on your behalf.
This Privacy Policy also does not apply to personal data about current and former Degaus employees or to contractors and agents acting in similar roles.
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR PERSONAL DATA. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR WEBSITE OR THE SERVICES.
Personal Data We Collect
Personal Data You Provide to Us
We collect a variety of personal data that you provide directly to us. For example, we collect information from you when you:
- create a user account to log into and use the Platform and Services, including when communicating with our support or sales teams;
- register for a demo, webinar, conference, or other events;
- apply for a job with us.
The types of data we may collect include (but are not limited to): your name, email address, username, business information, billing information, payment details, and information about your professional career and educational background (such as job positions, degrees, and qualifications).
You may also choose to provide additional information voluntarily (for example, a short bio or company information), which will be used to personalise your experience with the Platform and Services.
Personal Data We Collect through Automated Means
Like most websites and technology services delivered over the internet, we automatically collect and store certain technical information when you visit our Website and use our Platform and Services. This may include: device name, operating system type, hostname, IP address, browser language settings, date and time of access, and system logs describing connections and usage statistics. This also includes records of scraping activities carried out through the Platform.
Cookies
When you visit our Website or use our Platform or Services, we may collect some personal data through cookies. A cookie is a small data file placed on your device that helps us recognise your browser and track your activity on the Website and Platform. Cookies themselves do not usually contain personal data; however, if you have provided personal data, cookies may be used to link that data to your browsing activity.
We use cookies in accordance with applicable privacy laws and are committed to following the highest standards of privacy protection. Other than cookies that are strictly necessary for the Website and Platform to function, you may choose not to allow cookies.
How We Use Your Personal Data
At Degaus, it is extremely important to us to process personal data securely, fairly, and transparently. We do so in accordance with applicable privacy laws, including the European Union’s General Data Protection Regulation (“GDPR”) and the United Kingdom’s GDPR.
We process your personal data for various purposes, including to:
- Provide the Platform and Services: authenticate you, give you access to the Platform, and administer our Services;
- Provide paid Services: process payments securely using third-party payment service providers;
- Provide customer support: respond to your enquiries and support requests;
- Send marketing communications: contact you by email, post, or phone with news, updates, promotions, surveys, or contests relating to the Services or related offerings, where permitted by applicable law;
- Customise and optimise your experience: tailor content on our Website and improve your use of the Platform;
- Improve our Services: assess usage patterns across the Website and Platform to identify trends and potential new features;
- Conduct customer research: analyse how the Services are used and develop improvements;
- Ensure security and resolve technical issues: monitor the integrity of our Services and fix problems that are reported;
- Meet legal requirements: comply with laws and regulations applicable to us, and act where necessary for our legitimate interests or those of others;
- Protect our rights: establish, exercise, or defend our legal rights where necessary;
- Recruitment purposes: evaluate and select job applicants, conduct interviews and assessments, and manage recruitment processes. Where you have consented, we may include you in our talent pool to contact you about future opportunities (such processing is legally permissible under Art. 6(1)(a) GDPR).
How We Disclose Your Personal Data
We may disclose your personal data in the following circumstances:
Service Providers: We may provide access to or disclose your personal data to carefully selected third parties who help us operate our Website, provide the Platform, or deliver our Services. These include, for example, billing and payment processors, marketing and analytics providers, content delivery networks, customer support tools, data storage and hosting providers, security and fraud prevention services, applicant tracking systems, and professional advisers (such as legal or accounting firms).
Protection of Degaus and Others: By using the Services, you acknowledge and agree that we may access, retain, and disclose the personal data we collect and maintain about you if required to do so by applicable law, or if we believe in good faith that such access, retention, or disclosure is reasonably necessary to:
(a) enforce any contracts with you;
(b) respond to claims that any content violates the rights of third parties;
(c) protect the rights, property, or personal safety of Degaus, its employees, affiliates, other users, and/or the public; and/or
(d) comply with applicable legal obligations, including lawful requests from public authorities.
Joint Offerings: From time to time, Degaus may partner with other companies to offer products or services jointly. If you purchase or specifically express interest in a jointly offered product or service, Degaus may share certain personal data in connection with that offering with our joint partner(s). The use of such data by partners will be governed by their own privacy policies. If you do not wish for your personal data to be shared in connection with joint offerings, you may opt not to purchase or express interest in those offerings.
Compelled Disclosure: We reserve the right to use or disclose your personal data if required by law, or if we reasonably believe that such use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or other legal process.
Business Transfers: If Degaus (DEGAUS LTD) sells substantially all of its assets, or if one of our business units is acquired, your personal data may be transferred as part of that transaction.
Otherwise with Your Consent or at Your Direction: In addition to the disclosures described in this Privacy Policy, we may disclose your personal information with third parties whenever you consent to or direct such disclosure.
How We Retain and Dispose of Your Personal Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required to comply with applicable legal, accounting, or reporting obligations. The exact retention period depends on the type of data, the purpose of processing, and applicable regulatory requirements.
When your personal data is no longer needed, we will take reasonable steps to securely delete or anonymise it so that it can no longer be associated with you.
Your Rights and Your Choices
Correcting, Updating, and Accessing
Upon your request and after verifying your identity, Degaus will provide you with information about the personal data we have collected from you, including whether we hold your personal data or process it on behalf of a third party. Requests to access, correct, or delete personal data made to Degaus will be addressed within 30 days, or earlier if required by applicable laws or regulations.
If your name, email or postal address, telephone number, or other personal data changes, you may update, correct, or remove the relevant information by contacting us at support@degaus.com or, where available, by updating your account details in your user settings on the Website.
In some cases, we may not be able to provide access to certain personal data (for example, where disclosure would conflict with the rights of another individual or where restricted by law). If we refuse an access request, we will notify you in writing, explain the reasons for refusal, and outline any steps available to you. Where a correction request cannot be resolved to your satisfaction, we will annotate the personal data under our control with a note that the correction was requested but not made.
Removal and Objection
If you prefer not to receive newsletters or other marketing emails from Degaus, you can opt out by clicking the unsubscribe link included in any such email. Please note that, regardless of your request, we may still use and disclose certain personal data as permitted by this Privacy Policy or as required by law. For example, you cannot opt out of transactional communications, such as service notifications, confirmations of your requests, or updates regarding our legal terms.
If you prefer not to receive marketing mail by post, please contact us at support@degaus.com. Please note that such requests may take up to ten (10) days to become effective.
For more information about your rights under the GDPR and UK GDPR, please refer to the section “Territory-Specific Terms” below.
Third-Party Links and Features
The Website and Platform may contain links to third-party websites and features (such as “share” or “like” buttons, or interactive widgets). These features may collect your IP address, the page you are visiting on our Website, and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on our Website.
This Privacy Policy does not apply to these features. Your interactions with them are governed by the privacy policies and other terms of the companies providing them. Degaus is not responsible for third-party websites, and we provide links solely for your convenience.
International Transfer of Your Personal Data
Your personal data is maintained and processed by us and our third-party service providers in the United Kingdom, the European Union, and the United States, and may also be maintained, processed, and stored in other jurisdictions that may have different data protection laws than those in your country of residence.
If your information is transferred in these ways, please note that we comply with applicable legal requirements governing the transfer of information across borders, including the use of EU Standard Contractual Clauses and the UK Addendum where required. By using the Platform or Services, you acknowledge and agree to these transfers.
How We Protect Your Personal Data
We take appropriate security measures to protect against unauthorised access, alteration, disclosure, or destruction of personal data. These include internal reviews of our data collection, storage, and processing practices, security safeguards, and physical measures to protect systems where personal data is stored.
Access to personal data is restricted to Degaus employees, service providers, and agents who need to know the information in order to operate, develop, or improve our Services. These individuals are bound by confidentiality obligations.
If you become aware of or suspect any unauthorised use of your Degaus account, please contact us immediately using the information in the “Contact Us” section below.
Children and Privacy
Our Website, Platform, and Services are not directed to children under 18, and we will not knowingly collect personal data from anyone under the age of 18 without verified parental consent. If we become aware that a user under 18 has registered with our Website, Platform, or Services and provided personal data without parental consent, we will immediately remove that user’s personal data from our records.
Aggregate Data
Degaus may also collect aggregate data. Aggregate data does not contain personal data. It includes usage statistics about activity on the Website and Platform or in connection with the Services that cannot be used to identify, locate, or contact you (such as frequency of visits, pages accessed, or browser type).
Aggregate information is used collectively, and no single person can be identified. We may use aggregate information to:
- provide and improve the Services,
- monitor Website and Platform usage,
- analyse trends, and
- support business operations.
We may also disclose aggregate information to third parties for business purposes. Aggregate information will not include any personal information, and we will not disclose any personal information except as expressly stated in this Privacy Policy.
Territory-Specific Terms
EEA and the UK
Legal Basis for Processing
The legal bases for processing your personal data under GDPR and UK GDPR are:
- Contract: where we need to perform the contract we are about to enter into or have entered into with you;
- Legitimate Interests: where processing is necessary for our legitimate interests (or those of a third party), except where your interests or fundamental rights override those interests;
- Legal Obligation: where processing is necessary to comply with a legal or regulatory obligation;
- Consent: where you have given us consent to process your personal data in a particular way.
Your Data Protection Rights
Under applicable data protection laws, you have the following rights:
- Right to Access: request confirmation and a copy of personal data we hold about you.
- Right to Data Portability: receive the personal data you provided to us in a structured, commonly used, machine-readable format, and transmit it to another controller (where legally applicable).
- Right to Rectification: request correction of inaccurate or incomplete personal data.
- Right to Objection: object to certain processing activities, including direct marketing.
- Right to Restrict Processing: request that we temporarily restrict processing of your personal data in certain situations.
- Right to Erasure: request deletion of your personal data in specific cases.
- Right to Lodge a Complaint: lodge a complaint with a data protection authority.
- Right to Refuse or Withdraw Consent: if processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
- Right Not to Be Subject to Automated Decision-Making: we do not engage in decision-making solely based on automated processing that produces legal or similarly significant effects on you.
You may exercise these rights by contacting us using the details in the “Contact Us” section below. Please note that we may refuse requests in limited circumstances, such as where fulfilling the request would infringe the rights of others or conflict with legal obligations.
International Transfers of Personal Data
Some recipients of your personal data may be located outside the EEA and the UK, in jurisdictions that do not provide the same level of protection. In such cases, transfers are made using appropriate safeguards such as EU Standard Contractual Clauses and the UK Addendum, permissible statutory derogations, or other valid mechanisms approved by the relevant authorities.